Privacy Policy – All Seasons Living Australia Pty Ltd

    Effective Date: 01/09/2025

    All Seasons Living Australia Pty Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    1. Information We Collect

    We may collect the following types of personal information:

    • Name, email address, phone number, and address.

    • Details relating to your property to provide quotes and installation services.

    • Payment and billing information.

    • Any information you provide when making an enquiry or completing a form on our website.

    We may also collect non-identifiable information such as browser type, IP address, and usage data for analytics purposes.

    2. How We Collect Information

    We collect information when you:

    • Submit an enquiry through our website forms.

    • Contact us by phone, email, or social media.

    • Engage our services, request a quote, or make a purchase.

    • Use our website (via cookies, analytics tools, and pixels).

    3. How We Use Information

    We use your personal information to:

    • Provide and manage our products and services.

    • Process payments and deliver installations.

    • Respond to enquiries, bookings, and requests.

    • Improve our website and customer experience.

    • Send updates, offers, and marketing material (if you have opted in).

    4. Disclosure of Information

    We may share your information with:

    • Our employees, contractors, and service providers who help deliver our products/services.

    • Payment processors, IT providers, and marketing platforms.

    • Regulators, legal authorities, or as required by law.

    We will never sell your personal information to third parties.

    5. Data Security

    We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

    6. Your Rights

    You have the right to:

    • Access the personal information we hold about you.

    • Request corrections if your information is inaccurate or outdated.

    • Opt out of direct marketing communications at any time.

    Requests can be made via the contact details below.

    7. Cookies & Tracking

    Our website may use cookies, Google Analytics, and Facebook Pixel to track usage and improve our services. You can disable cookies through your browser settings, though some site features may not function properly.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

    9. Contact Us

    For questions or requests regarding this Privacy Policy, please contact us:

    All Seasons Living Australia Pty Ltd
    Email: Info@allseasonsliving.com.au
    Phone: 0448 243 979
    Website: www.allseasonsliving.com.au